Questions you might be asking - FAQ
What if my question isn’t listed here?
Email us at hello@bta.projectevo.org!
Orders & Refunds
EVO Online Store Orders
Standard shipping generally takes 3-5 business days for US orders, and up to 14 days for international orders, however, due to the current global crisis, shipping may be delayed.
Thank you for your patience.
Yes! If you would like to pay via PayPal, please shop our online EVO Store here.
Yes! Here is the pricing structure we offer for bulk discounts:
To order, go to our Planner product page, select the style of planner you want, and edit the number of planners of that style when you get to the Cart Page.
If you would like to order more Brain Type styles, you will need to go back to the product page, add each style to the cart individually, and then update the number of each style planner in your cart. The price page will reload and the price will automatically update when you edit your cart. Then you may proceed to check out as normal.
Questions? Please contact our customer care team at hello@bta.projectevo.org
Amazon Orders
Yes! Simply go to Amazon.com and search for “EVO Planner.”
Amazon handles all our shipping for orders placed on Amazon.com. You can contact their customer support team here for order assistance.
However, if you still need help, you can reach out to us at hello@bta.projectevo.org and we’ll get you taken care of.
If you’re in one of the following countries, you can order EVO on Amazon:
Albania, Andorra, Argentina, Australia, Austria, Bahrain, Barbados, Belgium, Bermuda, Bolivia, Bosnia and Herzegovina, Brazil, Bulgaria, Cambodia, Canada, Chile, China, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, Ecuador, Egypt, Estonia, Fiji, Finland, France, French Guiana, French Polynesia, Germany, Ghana, Gibraltar, Greece, Guadeloupe, Guam, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Republic of Korea, Kuwait, Latvia, Liechtenstein, Lithuania, Luxembourg, Macau, Malaysia, Malta, Marshall Islands, Martinique, Mauritius, Mayotte, Mexico, Monaco, Morocco, Namibia, Netherlands, New Caledonia, New Zealand, Nigeria, Norway, Oman, Palau, Panama, Peru, Puerto Rico, Philippines, Poland, Portugal, Qatar, Reunion, Romania, Russian Federation, Saint Barthélemy, Saint Martin, San Marino, Saudi Arabia, Singapore, Slovakia, Slovenia, South Africa, Spain, Sri Lanka, Sweden, Switzerland, Tanzania, Taiwan, Thailand, Trinidad and Tobago, Turkey, United Arab Emirates, United Kingdom, United States, Uruguay, Venezuela, Virgin Islands (US), Zimbabwe.
No, currently the EVO Subscription Membership is only available in the EVO Online Store.
Refunds, Returns, & Shipping
Yes! Our physical products (Planners and EVO Go Notecards) have a 30 Day Money-Back Guarantee. If you’re not satisfied with your EVO planner for any reason during the first 30 days*, just submit your claim*, send it back**, and we’ll happily process your refund!
Virtual/digital products (1:1 Deep Dives, Coaching, and the EVO Elements Assessment) each have a different policy regarding refunds. Please see the policy for each outlined below.
Claims can be sent to hello@bta.projectevo.org.
Please see the Refunds/Returns – Physical Products (Planners and EVO Go Notecards) tab below for more information about shipping fee responsibility.
*30 days from the day you receive your order.
**Shipping and/or restocking fees may apply.
PHYSICAL PRODUCT REFUNDS: You’re able to return* physical products for any reason for a full refund of the item cost for the first 30 days after you receive EVO in the mail.
PLEASE SUBMIT A REFUND REQUEST BY FOLLOWING THE INSTRUCTIONS AND FILLING OUT THE FORM ON THIS PAGE.
If 30 Days have passed, we can only accept returned* items that have been unopened and are able to be restocked.
SHIPPING COSTS FOR RETURNED ITEMS: If you would like to return your EVO product for any reason other than damaged or incorrect merchandise**, you will be responsible for any and all costs associated with shipping.
*Shipping and/or restocking fees will apply.
**EVO may assume payment responsibility for return shipping for damaged or incorrect merchandise received by consumer.
You may request a refund on a 1:1 Deep Dive within 7 days of purchase if it has not been scheduled. If 7 days have passed since you purchased, or if the appointment has been scheduled, we will not be able to offer any refunds.
We do not offer any refunds on our individual Coaching Subscription program. If you would like to end your subscription and avoid future charges, please contact our customer support team at hello@bta.projectevo.org.
We do not offer any refunds on our EVO Membership Subscription planner credit program.
If you would like to end your subscription and avoid future charges, please fill out THIS CANCELLATION REQUEST FORM.
We do not offer any refunds on our EVO Elements Assessment tokens. If you have an Elements Assessment token you do not wish to use, we recommend sharing it with a friend or family member. If you have any questions, please contact our customer support team at hello@bta.projectevo.org.
No. Unfortunately we do not offer a price guarantee, which means we cannot offer a partial refund if your item goes on sale after you’ve purchased it. Sorry about that!
We are now pleased to offer shipping to the following countries for orders placed in our online store:
Australia
Canada
France
Germany
Ireland
Japan
Netherlands
New Zealand
Singapore
United Kingdom
United States
(PLEASE NOTE: Shipping costs vary based on location and the weight of your order—all shipping costs are calculated automatically at checkout.)
If your country isn’t listed above, please send us a note at hello@bta.projectevo.org to request that it be added. The more requests a country gets, the more likely it is that we’ll be able to add it to our roster.
Customers based in the following countries are able to order EVO on Amazon:
Albania, Andorra, Argentina, Australia, Austria, Bahrain, Barbados, Belgium, Bermuda, Bolivia, Bosnia and Herzegovina, Brazil, Bulgaria, Cambodia, Canada, Chile, China, Colombia, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, Ecuador, Egypt, Estonia, Fiji, Finland, France, French Guiana, French Polynesia, Germany, Ghana, Gibraltar, Greece, Guadeloupe, Guam, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Republic of Korea, Kuwait, Latvia, Liechtenstein, Lithuania, Luxembourg, Macau, Malaysia, Malta, Marshall Islands, Martinique, Mauritius, Mayotte, Mexico, Monaco, Morocco, Namibia, Netherlands, New Caledonia, New Zealand, Nigeria, Norway, Oman, Palau, Panama, Peru, Puerto Rico, Philippines, Poland, Portugal, Qatar, Reunion, Romania, Russian Federation, Saint Barthélemy, Saint Martin, San Marino, Saudi Arabia, Singapore, Slovakia, Slovenia, South Africa, Spain, Sri Lanka, Sweden, Switzerland, Tanzania, Taiwan, Thailand, Trinidad and Tobago, Turkey, United Arab Emirates, United Kingdom, United States, Uruguay, Venezuela, Virgin Islands (US), Zimbabwe.
For non-US orders placed on Amazon: please ensure you are using the US version of Amazon (amazon.com).
All orders shipping now! Please note that due to COVID-19 safety precautions, some orders may experience delays.
If it has been more than 14 days since you placed your order and you still have not received it, please contact our customer care team at hello@bta.projectevo.org
Online EVO Store orders: Shipping usually takes 3-5 business days for domestic US orders and up to 14 days for international orders. Once we receive your order, you will receive a confirmation email letting you know we are processing your order.
For an update on your EVO Store order, please email us here: hello@bta.projectevo.org
Amazon orders: EVO is available on Amazon Prime shipping, and to select international countries! (See “Do you ship to me” above.)
EVO Products & Services
EVO Planners
There are four different styles of EVO Planners, customized for each Brain Type.
In each planner, there are three main sections: Daily, Weekly, and Monthly. The Weekly and Monthly pages are currently the same across all four planners for each Brain Type, although that could change in the future.
The Daily Pages of each planner have been tailored to how each Brain Type operates. There are different tips and quotes for each Brain Type on the daily pages to help that Brain Type grow and evolve, different prompts to help each Brain Type thrive on a daily basis, and different ways of setting up the plan for the day based on our research of what each Brain Type finds most effective.
You can see the pages for all four styles on the EVO Planner product page here. Just select which Brain Type you want to view, and scroll down to the “What’s Inside” section.
The EVO Flow System is a quarterly planning system, including an app and physical planner. Each physical planner includes 4 monthly spreads, 14 weekly spreads, and 90 daily spreads.*
*the first version of EVO included with 3 Monthly spreads, 12 Weekly spreads, and 90 Daily spreads. (We’re constantly EVOlving and improving our system with the help of feedback from our users!).
One EVO can cover approximately 3 months if you use it every single day.
If you’re interested in a yearly option, we recommend the EVO Membership subscription!
Once subscribed, you will earn one credit per month, and will be able to re-order one EVO Planner for every three credits earned! This will allow you to receive 4 Quarterly EVO Planners per year at the best rate available!
(See the “EVO Membership Subscription” section below for more details.)
There are ZERO dates printed in the planners. 😉 You can begin using it the same day it arrives!
Currently, no.
EVO Go Notecards are “pocket-sized” versions of the daily pages of the EVO Planner. They come in the same four Brain Type styles as the EVO Planner: Alchemist, Architect, Explorer, and Oracle.
You can order the EVO Go Notecards here. Hurry while supplies last!
EVO APP
Both the iOS & Android versions of the app are temporarily unavailable. We look forward to providing users with a new and improved version—check back here for more updates, or email customer care at hello@bta.projectevo.org.
Currently, we are only focused on iOS and Android markets.
There will be only one app to download, and many core features of the app will be the same for everyone.
However, your account within the app will show you specific nuances based on your Brain Type and will have various Brain Type specific features that will continue to grow as the app evolves.
The app is meant to work in unison with the EVO Planner. It makes the planner experience better and vice versa. When you scan the EVO Score section of your EVO Planner (on the weekly and daily pages), the app will keep track of the data you put into the planner and then show you data that will help you evolve. This includes what days are your most/least productive, trends in workflow, and much more.
Like yourself, this app will evolve. It’s main purpose is to make your journey in evolution much easier. We will continue to listen to your requests and feedback and make regular updates to improve the app.
The app is free, and this free version contains everything you need to be successful within the EVO System.
We will also be adding some premium tools that you can pay a monthly subscription fee to access if you would like to enhance your EVO experience. Stay tuned for future updates on this!
1. Open the EVO App
2. On the main EVO Tab, click the settings icon in the upper right corner.
3. Scroll down the settings menu and click on “Change Brain Type.”
Other Products & Services
EVO Elements Assessment
The EVO Elements Assessment (EEA) is at the core of EVO’s purpose—to help you understand who you are, what you do best, and how to grow into the very best version of your authentic, true self.
You may be familiar with our free, short Brain Type Assessment (BTA) that helps match you with the EVO Planner best suited to your planning style. The BTA gives you a medium length description of your Brain Type based on how you answered a handful of questions.
In contrast, the EVO Elements Assessment results give you a long, 25+ page report to help you unlock a deeper understanding your core driving force, how you make your best decisions (we call those elements Compasses), how you see the world and process information (providing a more definitive understanding of your Brain Type), and what roles you play in life (we call these your Crafts), and how all these elements of who you are play together to make up your unique true self.
You can read more on the FAQ page dedicated to the EVO Elements Assessment here.
Or click here to take the assessment and get started on your journey of deeper self-discovery.
The EVO Elements Assessment is like the Brain Type Assessment’s wiser, more educated and insightful older sister.
When you take the EEA, you’ll learn even more about your Brain Type (how you see the world and organize information) and how it works with your Compass (your best decision making process), plus you’ll uncover your top 3 Crafts (the roles roles play in life).
Where the Brain Type Assessment (BTA) gives you an overview of your Brain Type, the EVO Elements Assessment (EEA) will give a 25+ page comprehensive report on how all of these elements—Brain Type, Compass, and Crafts—work together to create your unique EVO type.
Your full EVO Elements report not only gives you insight on who you truly are at your core—your strengths and how to use them to the fullest, your weaknesses and how to approach life so that those don’t bring you down—it will also give you a comprehensive roadmap to guide you on how to use this information in your own path of personal growth and evolution.
The EEA takes you beyond just knowledge to an understanding of how you can use this insight to grow into the very best version of yourself—to help you become who you were always meant to be.
*The EVO Elements Assessment is a paid product.
You can view our complete refund policy and how it pertains to the EVO Elements Assessment in the Orders & Refunds section of this FAQ page, above.
Please note that we cannot issue refunds for any assessment tokens that have already been used.
The EVO Elements Assessment is suitable for any human, ages 14 and up.
We do not recommend that children younger than 14 take the EEA due to the reading level, theory comprehension, and self-awareness needed to take the assessment and read the results.
We don’t recommend that the EEA ever be taken “on behalf” or someone else if that person is not present during the process. While we may be able to guess at how someone’s mind works if we know them very well, the only one who can determine what processes match the way someone’s mind works is that person.
We believe that knowing the Elements (Compasses, Crafts, and Brain Types) of those we work with can benefit everything from the work environment and team communication, to the workflow of a team and the quality of work they produce.
However, we strongly believe that any assessment of this nature, including our EEA and BTA, should only be used after the best candidate for the job has officially been hired.
The truth is, anyone—regardless of their type or Elements—can do any job well, given that they are motivated and have the proper training. Getting a specific result on any personality assessment is not an indicator of how well someone can do their job, as each person will bring their own unique perspective, strengths, and weaknesses to the role they are most prepared for and invested in.
If you’re still not convinced— another factor to consider before using the EEA, BTA, or any other personality assessment as part of your hiring process, is that personality assessments can easily be manipulated to give the result a candidate believes is most likely to get them the job. Even if a candidate is not intentionally trying to get specific result, they may still subconsciously eliminate answers that they believe a hiring manager would deem “less desirable” for the role, resulting in inaccurate and potentially misleading results.
Because of this, we do not recommend that the BTA or EEA be used as part of the hiring process, and instead suggest that organizations include our assessments as part of their on-boarding process for new hires, or as a team training exercise for current employees.
This is an individualized coaching program for our high performers to guarantee success. Your coach will taylor your coaching to fit your needs.
First, you’ll meet with your virtual coach for a 30 minute planning and introduction session. After that initial session, you’ll connect for 15 minutes each week to see how you’ve progressed, how you can overcome any roadblocks, and set up strategies to make the next week even better.
While your EVO Coach will guide you through the program, make suggestions, and give you advice, you will need to do the work to make progress. 😉
While our EVO Accountability Coaches understand how your Brain Type affects your best work strategies, progress, and roadblocks, the core focus of this program is to keep you accountable to your personal path of evolution, we do offer EVO Type Coaching more tailored to your specific Elements and Crafts.
Your EVO Elements coach will help you understand how you can use your Elements and Crafts to set, meet, and even exceed personal or professional goals, and get help understanding your unique strengths and weaknesses, along with personalized strategies to dramatically increase your productivity and communication skills.
You can enroll for EVO Type Coaching here. Please note that slots are currently limited and may fill up quickly.
Yes! You can sign up for a one-on-one Element Deep Dive with the creator of the Brain Type Assessment and EVO Elements Assessment, Beckett Hanan, here!
Please note that, due to limited availability and time constraints, your session may need to be scheduled a few weeks from your order date. You’ll receive a link to schedule your session after purchase.
Brain Type
Brain Type Theory
Although we’ve found that our Brain Type Assessment is accurate for the majority of people, it is a tool that helps increase self-awareness, rather than a scientific measurement. As a result, there will always be a few people that don’t get the right Brain Type result. This could happen because you took the test on an off day, or while you were distracted. You could also receive an inaccurate result if you aren’t able to untangle other mental processes you use from your Brain Type, since Brain Type is just one small piece of who you are.
If you would like to take an assessment that can help you differentiate between Brain Type and other processes you use, we recommend taking the EVO Elements Assessment. Because the Elements Assessment is helping pinpoint your core driving force, as well as your Compasses, Brain Types, and Crafts, we consider it to be even more accurate than the BTA alone.
Although your BTA result could change if you take the assessment over and over and base your answers on how you feel in a given moment, this is not indicative of a true preference switch.
Brain Type only represents one small part of who you are, and although humans are dynamic and will undoubtedly grow and change, Brain Type is a preference akin to being left or right handed. It’s unlikely that your Brain Type preference will ever actually change, although as you get older, you might use your Secondary Brain Type more regularly, in conjunction with your Primary Brain Type.
For this reason, we don’t recommend taking the BTA over and over as a way to determine the accuracy of your results.
If you want an even better chance of finding out what your Brain Type really is, we recommend taking the full EVO Elements Assessment.
First off, please remember that 1. We all use a little bit of each Brain Type process to some degree, and 2. Brain Type does not even begin to describe every single aspect of people. The processes we refer to are only a small piece of what makes you who you are– a unique individual with your own talents, experiences, insights, and gifts.
During our years of preliminary research, we have found that people’s Primary Brain Type always corresponds with a specific Secondary Brain Type, because of the natural flow and balance of each Brain Type process. This is what we have observed:
Primary Oracles are always Secondary Explorers
Primary Explorers are always Secondary Oracles
Primary Architects are always Secondary Alchemists
Primary Alchemists are always Secondary Architects
We know this, because of two simple principles:
1) As humans, we are all able to process information in our minds, and deal with information in the world around us.
2) We all have the capacity to have ideas and understanding of abstract thought, as well as the capacity for understanding concrete, practical information.
The Primary and Secondary Brain Type describe this holistic balance of our preferences.
As a reminder:
Architects lead with a concrete internal process
Explorers lead with a concrete external process
Oracles lead with an abstract internal process
Alchemists lead with an abstract external process
A person can’t function as an Oracle with a secondary Alchemist (for example) because we all need to have some degree of balance between the abstract and the concrete.
For example, if you were 100% abstract (Alchemist + Oracle), you wouldn’t have a healthy way to process concrete information in the real world—you’d be some sort of equivalent of a brain in a jar on a shelf. 😛
On the flip side, you can’t be 100% concrete (Architect + Explorer), because no human exists solely in their 5-senses concrete experiences— that would be like some sort of robot who isn’t able to handle even the simplest abstract thought or idea (for example, reading this page would be impossible!).
In addition, everyone deals with processing information out in the world (we are all able to communicate and affect change on other people and the world around us in a variety of ways), as well as processing information internally (we’re all capable of thought and reflection in our own minds). This means we must have some preference for dealing with information externally and internally. As you can see, Primary and Secondary Brain Types explain this balance.
Some of us use our Primary and Secondary Brain Types fairly often (you could say with a 60%/40% kind of split), while others mostly focus on their Primary almost exclusively (more like 80%/20%). When you take all of these factors into account, hopefully you’ll find that understanding the relationship between Primary and Secondary Brain Types is relatively easy.
You can check out our blog here!
We’re continually adding new information about Brain Type Theory and how it relates to your growth and EVOlution!
No, EVO Elements, Crafts, Compasses, and Brain Types aren’t based on any other assessment or system.
EVO Type started with a deep understanding of the patterns of human processing Swiss psychologist Carl Gustav Jung observed in his work. This is the main foundation of our Brain Type framework.
Beckett Hanan (the creator of the Brain Type Assessment) and the rest of our team have spent years researching, testing, and applying Jung’s theories through coaching and interviewing thousands of people. This includes over 20 distinct variations of our assessment, hundreds of hours of 1-on-1 work, and over 100,000 test takers!
From this, we have created our unique language for describing how people’s brains work. Although a couple of other assessments use Jung’s work for their theories, the foundation of how we approach Jung’s work and how we have evolved it into this dynamic system is unique to Brain Type Theory.
Technically, everyone uses some aspects of all four Brain Types. But since Brain Type focuses on the one we prefer to use most of the time, we generally focus on your top Brain Type, and to a lesser degree, your secondary Brain Type.
Think about the fact most people use both hands to type, and probably most fingers (on a keyboard at least). But when you go to grab a pen to sign your name, you probably prefer to use one hand and a certain arrangement of fingers that makes it comfortable for you to hold that pen.
Why? It’s not because you never use the other hand, it’s just that you have come to prefer a certain hand.
Brain Type exists to help you figure out your top Brain Type preference. Some people have stronger preferences, and some are more in the middle and switch back and forth between their Brain Types more often (just like someone are more ambidextrous than others). But in our experience, everyone has a consistent preference.
Yes, you can sign up for an individual session here!
Otherwise, we recommend reading the results of the Brain Types if you’re not sure your result from the BTA fits you. We also recommend connecting with others in the EVO Collective Facebook group to see if you identify with other people of a particular type. 🙂
Individual Brain Type Sessions
Yes! We offer 60 minute Individual Brain Typing Sessions with our Executive Brain Type Visionary, and creator of the Brain Type Assessment, Beckett (Beck) Hanan.
Discover the deeper nuances of your Brain Type. Who are you really? Why do you do what you do? And how you can apply this to your life to get results. Uncover all this and more in your 60 minute personalized session.
You can sign up for your session here.
EVO Membership Subscription
Once you’re subscribed to the EVO Membership, you will start earning 1 credit per month. Once you have earned 3 credits, you may use your credits to order you next EVO Planner in our online store.
Please follow these steps to complete your credit redemption and order your EVO Planner:
1. Log on to the EVO Member’s area (https://bta.projectevo.org/members)
2. Click the “EVO Membership and Credits” button
3. On the next page, you should see:
A. How many credits you have available in your account
B. Credit redemption button
C. Redemption history (the date you last used your credits)
[In this example, the user has 3 credits available, your available amount of credits may differ]
NOTE: you must have at least 3 credits in your account to be able to proceed to step 4.
4. After clicking “Redeem Credits”, you will see your discount code on the same page. You can click on the link next to your discount code—this is how you will use your credits to order your next planner.
You will also receive an email from Team EVO that contains your discount code and purchase link, in case you want to complete your order later.
5. Once you’ve selected your planner style, you will need to complete the check out process as normal.
If your planner credit discount code is not automatically applied, please enter it here:
Then just complete the checkout process, and you’re all set!
By becoming an EVO Member, you will save $5 on your first EVO Planner, and then it’s just $9.99/month to earn credits for future EVO Planners.
3 Credits = 1 EVO Planner, which means each quarterly planner is only $30!
When you sign up, you’ll receive an email welcoming you to the EVO Membership area and inviting you to finish setting up your EVO Membership Account. Once your account is set up, you’ll be able to see any credits you’ve earned, and request the shipment of your next EVO once you have enough credits saved up.
We’ll never ship you another planner before you’re ready. 🙂
We do not offer any refunds on our EVO Membership Subscription planner credit program.
If you would like to end your subscription and avoid future charges, please fill out THIS CANCELLATION REQUEST FORM.
Please email our customer support team at hello@bta.projectevo.org for assistance.
Assessments
The BTA is our FREE 2 minute assessment that helps you determine what EVO Planner would most suit your planning style. This assessment is also a great tool to jumpstart your understanding of how you see the world and process information.
This assessment is completely different from any of our other assessments! The L&CSA is a practical tool to help you understand how to prefer to receive communication (learning), and communicate with others. By knowing your learning and communication styles, as well as the styles of those around you, you can begin to communicate, teach, and learn more effectively in every aspect of your life.
This assessment is currently under construction. Please check back later for more information.
This assessment is the granddaddy of all assessments! It moves above and beyond the basic BTA, to help you understand yourself on a deeper level than ever before. You will discover your core driving force in life, learn more about your Brain Type, as well as unlock your Compass, and your Crafts, and understand how all these elements work together to make up your EVO Type. You will also learn how to apply this new knowledge to level-up and become the best version of yourself.
You can now purchase the EEA here.
Nope! The Brain Type Assessment will remain in it’s current form: a free, 10-question, 2-minute assessment, intended to help you learn a little bit more about yourself, as well as help you identify which EVO Planner style suits you best.
The EVO Elements Assessment is an entirely new, separate assessment that dives into who you truly are at your core, how you see the world and process information, make your best decisions, helps you identify what roles you play in life, and gives you a roadmap to help you use this information to grow into the best version of your true self. 🙂
You can learn more about the EEA by visiting the special EVO Elements Assessment FAQ page here.
On the Horizon...
What is EVO planning for the future?
Sign up here to receive more information about our EVO Enterprise Program For Teams as it becomes available.
Sign up here to receive more information about our Brain Type Academy as it becomes available.
What if my question isn’t listed here?
Email us at hello@bta.projectevo.org!
EVO Planner: The World's First Personalized Flow System
A customized planner designed for your unique Brain Type
that helps you get the focus, flow, and freedom you need to thrive.